Crockett says he made the discovery when he attempted to use the card to buy lunch, and the card was denied. When he checked his balance, his statement claimed he was more than $84,000 overdrawn.
“That can’t be right,” Crockett said of his initial reaction. “It is crazy.”
The story gets even crazier.
Not only was Crockett charged $84,000 for gas, but Citibank said it sent the money to Mapco gas station — even though Crockett said he didn’t have that kind of money in his account.
Mapco insists that it never got the money, while Citibank insists it paid it.
Now Citibank has locked Crockett out of his own bank account, telling him he won’t be able to get to his own money until he gets the $84,000 from Mapco and repays Citibank.
NewsChannel 5 Investigates asked a Citibank customer service representative, “Why doesn’t Citibank contact Mapco and get the $84,000? Why are you sticking Mr. Crockett in the middle of this when he had nothing to do with this?”
“Because this is his account,” the employee answered.
WATCH NewsChannel 5 report: